At Midelta International, a firm registered in Delhi, India, and having its registered office at 103, Second Floor, MP-Block, Pitampura, Delhi – 110034. We are committed to ensuring the privacy and protection of all individuals who interact with our website or share their information with us. This Privacy Policy, read along with our Terms of Use, outlines how we collect, use, and safeguard your data.
1. Acceptance of Policy and Updates
By accessing or using our website, or submitting any personal information, you acknowledge and accept the terms of this Privacy Policy. We may update this policy at any time, and changes will be posted on this page. Continued use of the website after such changes constitutes your acceptance of the updated terms.
2. Information We May Collect
When you contact us or make inquiries through our website, we may collect the following personal information:
- Name
- City
- Contact Number
- Email Address
This data is collected only when necessary, and only for legitimate business purposes.
3. How We Use the Information
We may use the data collected for the following purposes:
- Communication and customer support
- Responding to inquiries or service requests
- Order fulfilment and delivery coordination
- Data analytics and website improvement
- Marketing or promotional communication
- Payment and refund processing
- Compliance with legal obligations
We may also anonymize data for insights and analytics.
4. Disclosure & Data Sharing
Your data may be disclosed to trusted third parties, including:
- Technical support providers (e.g. hosting, payment gateways)
- Delivery partners and logistics teams
- Our internal departments for service improvement
- In cases of business transfers, mergers, or acquisitions
- Legal or regulatory authorities when required
- Family or emergency contacts, if required for safety or communication
All such sharing is done responsibly and in accordance with applicable data protection laws.
5. Consent for Data Usage
By using our website or voluntarily providing your data, you grant consent to Midelta International and its service providers to use your data for the purposes outlined in this policy. We will not sell or misuse your data and will never share it for unrelated third-party marketing.
6. Data Security
We implement industry-standard security protocols to safeguard your data. However, please be aware that while we take all necessary precautions, the internet is not completely secure, and we cannot guarantee absolute protection against unauthorized access.
7. Cookies & Tracking
Our website uses cookies and similar technologies to:
- Customize your browsing experience
- Understand how users interact with our website
- Improve our services and navigation
You can choose to disable cookies in your browser settings if you prefer.
8. Third-Party Links
Our website may contain links to third-party websites. Midelta International is not responsible for the content, security, or privacy practices of such external websites. We advise you to read their privacy policies before engaging with them.
9. Access to Your Information
If you believe any of your information held by Midelta International is incorrect or outdated, you may write to us at info@midelta.in. We will verify and update your data as necessary.
10. Grievance Redressal
We have appointed a Grievance Officer to address any concerns regarding your data or its use. You may contact:
Grievance Officer
📧 Email: info@midelta.in
11. Legal Compliance
Use of our website and services is subject to the laws applicable in India. You agree to comply with all legal requirements while using our website or engaging with Midelta International. We reserve the right to deny access to our website to any user violating these terms.
12. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, you may reach us at:
Customer Care: +91-9821859698
🌐 www.midelta.in